Modernize Your Clinical Care Management
Health payers using Relay drive program adoption and utilization for critical disease states. Improve member health, drive quality improvement, and promote wellness with our HIPAA-compliant feed technology.
Higher Open Rate X Better Conversion Rate = Business Outcomes
Relay’s personalized, HIPAA-compliant feeds drive outcomes for health payers by promoting healthier behaviors and preventative actions.
compliance
care gaps
non-emergent ER visits
improved
Colorectal Cancer Prevention
Relay Feeds are used by health payers to close care gaps and send reminders for preventive colorectal cancer screenings.
Relay clients have found that members using Relay Feeds are 70% more likely to get screened for colorectal cancer within 3 months of receiving a reminder message.
Colorectal Cancer Prevention
Relay Feeds are used by health payers to close care gaps and send reminders for preventive colorectal cancer screenings.
Relay clients have found that members using Relay Feeds are 70% more likely to get screened for colorectal cancer within 3 months of receiving a reminder message.
Diabetes Care Management
Organizations using Relay Feeds to communicate with members will use our feed technology to send wellness support and education messages to diabetes patients.
By using Relay Feeds in this way, one client saw a 45% increase in contact rates with health coaches.
Medication Compliance
Health payers often use Relay feeds to send reminders and educational content to members regarding medication prescribed to them.
Our clients typically see 42% more medication compliance and a 20% increase in switch rate from brand name to generic.
Cervical Cancer Prevention
Relay Feeds are used by health payers to close care gaps and send reminders for cervical cancer screenings.
Relay clients have found that members using Relay Feeds are 60% more likely to get screened for cervical cancer within 3 months of receiving a reminder message.
Payers Drive Member Health With Relay
Relay clients in healthcare have seen…
35% increase in action rates for flu care
11% increase in preventative screenings
21% lift in telehealth adoption
42% lift in medication compliance
45% increase in contact rates with health coaches
Top Health Payers Choose Relay
DRIVING Member health and wellness
IBX Increases Preventive Screenings by 11%
IBX, a leading health insurance company, was looking to drive program adoption and member health with their 8 million members. They uncovered that few of their members knew where to go for care and many did not understand how to navigate or manage costs.
Using Relay Feed Technology, they engaged members that had gaps in care with personalized preventive messages. As a result of their Relay program, their closure in care gaps increased by 11%. They also saw that members engaging with Relay Feeds were 70% more likely to get screened for cervical cancer and 60% more likely to get screened for colorectal cancer.
Want To See It In Action? Get a Sample Feed.
Give us your details and we will send you a sample feed in seconds right to your phone.