STOP RELYING ON CUSTOMERS TO SELF-SERVE

Bring the solution to your customers by engaging them with personalized mobile experiences on a secure, interactive channel that increases revenue, reduces costs, and improves outcomes.

RELAY IS

CONNECTED CUSTOMER
EXPERIENCES

Relay instantly creates a mobile connection between businesses and their customers that reaches more people than apps, portals, and emails alone, requires no on-going technology resources, and easily automates the customer experience for valuable interactions.

Relay solves your two biggest problems, adoption and engagement.

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INVITATION

Relay enables you to engage more customers with a mobile experience. Our Invitation engine turns every phone call, visit to your bank branch, or online application into a digital connection. We'll collect and link mobile numbers to customers' accounts, capture and manage SMS opt-ins, and connect customers to their Customer Feed, all while remaining TCPA compliant.

Component No.

CUSTOMER FEED

Our notification engine and always-on message feed guide customers through important lifecycle events. Customers can view messages, take action, and see a complete history of their interactions in one place.

NO DOWNLOAD REQUIRED

Relay is a web-based channel, not an app, removing the friction that gets in the way of high adoption rates.

SECURE AND COMPLIANT

Relay gives enterprises a secure mobile communication channel that adheres to HIPAA, PCI, and TCPA compliance.

FLEXIBLE BRANDING

Relay gives you the flexibility to brand your experience on a company, product, department, or individual level.

Component No.

CX BUILDER

Our CX Builder portal gives you the tools to build journeys that automate the customer experience through an easy-to-use interface. Manage customer information, design and launch dynamic multi-step journeys, and monitor success, all without ongoing IT investment or writing a line of code.

Component No.

INTEGRATION SUITE

Our suite of APIs supports integration to your CRM and orchestration systems for triggering and syncing data. And all customer engagement and interaction data and reporting feed back into your systems of record.

OUR END-TO-END SOLUTION

Invitation

Collect mobile numbers and consent; activate your connections

Customer Feed™

Send SMS notifications and engage customers with an ongoing feed

CX Builder™

Quickly create and manage automated, guided customer experiences

Integration Suite

Easily integrate with your existing suite of customer engagement tools

SEEING IS BELIEVING

CHECK OUT OUR CUSTOM DEMO

A picture may be worth a thousand words, but a custom interactive demo is even better. We'd love to show you what Relay can do for your business.

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