Increase Digital Adoption
Relay’s feed technology is proven to help banks and credit unions expand their digital footprint and make digital accounts more profitable from day 1.
Higher Open Rate X Better Conversion Rate = Business Outcomes
Relay’s personalized feeds drive better business outcomes for financial institutions by improving the adoption and usage of digital banking services across the customer lifecycle, making digitally sourced accounts more profitable.
App Adoption and Usage
We understand you have made significant investments in your app. That’s why financial institutions use Relay to connect customers with their app, driving more downloads and logins.
Clients see up to a 42% increase in mobile app logins using our feeds.
App Adoption and Usage
We understand you have made significant investments in your app. That’s why financial institutions use Relay to connect customers with their app, driving more downloads and logins.
Clients see up to a 42% increase in mobile app logins using our feeds.
Portal Adoption and Usage
Financial institutions use Relay Feeds to educate customers on the benefits of using their banking portals, driving sign-ups and adoption.
By directing customers to the portal at onboarding and beyond, companies see up to a 110% increase in portal registrations.
Paperless and Autopay Enrollment
Relay Feeds are ideal for increasing customer enrollment in convenient and cost saving services like autopay and paperless statements.
One Relay client saw a 75% lift in paperless statement enrollment.
Mobile Remote Deposit Utilization
Banks use Relay to drive greater awareness and utilization of remote deposit capture, helping to improve the overall efficiency of their check deposits processing.
Relay clients typically see a 41% lift in mobile remote deposit capture.
Self-Service Support Utilization
Empower customers to quickly find the answers and support they need, when they need it. Relay makes it easier to connect customers with your FAQ pages, tutorials, chatbots, and more.
One Relay client saw a 25% increase in self-service support utilization and a 32% decrease in inbound calls, reducing the strain on their live customer support channels.
Top Financial Institutions Choose Relay
Drive Greater Digital Adoption,
Usage and Footprint
Usage and Footprint
Relay clients have seen…
42% jump in mobile app logins
110% increase in portal registrations
75% lift in paperless statement enrollment
41% lift in mobile deposits
25% increase in self-service support utilization
32% reduction in inbound calls
30% reduction in paper mail costs
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