The Do’s and Don’ts of HIPAA Compliant Texting

In today’s fast-paced, digital world, texting has become a convenient way to communicate — even in healthcare. However, when dealing with sensitive patient information, compliance with HIPAA is non-negotiable. To help you ensure that your organization’s messaging practices remain secure and compliant, we’ve created this quick-reference infographic.

Discover the essential Do’s and Don’ts of HIPAA Compliant Texting to safeguard protected health information (PHI), maintain patient trust, and avoid costly violations. Whether you’re a healthcare provider, payer, or administrator, these tips will keep you on the right track. Check out the infographic here and click the link underneath to download for yourself.

This list includes some recommendations and is not inclusive of all considerations when evaluating and implementing a HIPAA compliant texting solution. We recommend consultation with your legal and compliance department before moving forward with a solution.

To learn more about how Relay and our HIPAA compliant engagement solution, reach out to sales@relaynetwork.com.

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