Mobile Engagement Automation: The Must-Have Buyer’s Guide
Whether you’re just starting the process of deciding between mobile engagement services or already working with a mobile engagement company…
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Chatbots May Be A CRM Win, But Great CX Eliminates The Need To Ask
CRM chatbots only work if a customer asks a question first. To build relationships with your customers, you can’t just…
Digital Tools Support Changing Health Insurance Needs for Employers
Rising customer expectations require a new approach to engagement. Today’s customers want and expect communications with the businesses in their…
Why SMS Alone Is Not Enough For Your CX Strategy
It’s no question that text messaging is an effective way to reach your customers. But when you need a secure…
Meet the Team: Rebecca
We hire such amazing people that we want to share a little bit about them. Rebecca started at Relay about…
Relay Network Brings Related Customer Communications Together for More Streamlined Experiences
PHILADELPHIA, Pa. — Today, Relay Network, the mobile customer communications platform for guided experiences, launched Branded Messages. This new feature enables…
How a Twitter Follow Could Change Your Whole Perspective
Right now, Philadelphia seems to be one of the best places in the country for people to start or relocate…
Relay CEO Joins Inc. Uncensored Podcast for “Exit Interview”
In their weekly “Exit Interview” segment, the team from the popular tech and business focused Inc. Uncensored podcast interviewed Relay CEO and…
Taking ‘Digital Transformation’ in Customer Experience from Buzzword to Reality
One of the major ‘buzzwords’ for businesses and startups across industries in 2016 was ‘digital transformation’, and nowhere is this…