Create Members for Life: Improve member health and sentiment while lowering costs for health payers
What do you think is the quantifiable impact that creating relationships through meaningful engagement could have on the overall experience…
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New Study: Increased Frequency, Decreased Relevance of Brand Messages Led to Double-Digit Customer Opt-Outs in 2021
More than ever, businesses are utilizing omnichannel marketing strategies to reach customers, believing that reaching customers “where they are” will…
Improving Member Trust: How Meaningful Digital Member Engagement Drives Employer Group Retention for Health Payers
Relay’s own SVP of Healthcare, Dan Sweeney, had the opportunity to moderate a lively discussion on meaningful digital member engagement…
Year in Review: 2020
Kicking off the year with excitement around our $30 million investment from LLR Partners, we were positioned and ready for success in…
EY Announces Matt Gillin of Relay Network as an Entrepreneur Of The Year® 2020 Philadelphia Award Winner
Radnor, PA, November 10, 2020 – Ernst & Young LLP (EY US) today announced that Matt Gillin, CEO and co-founder of Relay…
Relay Brand Update
Over the past year we’ve made incremental updates to our visual styling to better reflect the evolution of our company,…
Digital Banking Solutions for Now and the Future of Financial Services
In mid-March, the abrupt limitation of face-to-face interactions thrust digital banking solutions into the spotlight. Many financial institutions unfortunately found…
Healthcare Communication Can (And Should) Anticipate Member Needs
Healthcare communication platforms and tools have been gaining traction for years – promising lower operational costs, more efficient member and…
Why You Need Guided Customer Service Now More Than Ever
Companies that act quickly and provide proactive information and support to customers during critical moments demonstrate customer commitment, earn trust…