Change the Experience by Changing the Channel

Deliver frictionless customer experiences with the only dedicated CX Channel built to maximize customer engagement, education and lifetime value.

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Go beyond basic personalization

Relay’s CX Channel, the Customer Feed™, transforms the way customers engage, learn, and take action for unmatched customer lifetime value. As a private, secure and frictionless customer channel, only the Customer Feed combines the benefits of text, email, and apps to deliver a unique combination of customer engagement, education, and service excellence.

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“Enterprises must pivot toward delivering proactive, hyperpersonalized content and services when and where a consumer needs or wants them.”

Forrester

Our award-winning customer engagement platform for any industry, use case or function

For Your Industry

Whether you need to reach patients about sensitive prescriptions or onboard new banking customers, we have a solution for your industry.

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For Your Customer Moments

Help your customers get unstuck by delivering personalized solutions at the right time.

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Businesses trust Relay with their most important customer engagement needs

Financial Services

Improving mortgage pull-through rates with proactive service

Insurance

AAA membership renewals jump 17% with Relay solution

Financial Services

Citizens Bank achieves 40% faster student loan application pull-through with millennial banking population

Awards & Recognition

Why You Need Guided Customer Service Now More Than Ever

Relay Network Announces New Salesforce Integration

Year in Review: 2019

Interested in seeing how Relay can work for you?