ENGAGE YOUR CUSTOMERS WITH GUIDED, PERSONALIZED EXPERIENCES IN THEIR NEEDIEST MOMENTS.

Relay gives businesses a new way to simplify complex moments in the customer lifecycle, scale support, and create happier, more profitable customers.

Relay named a

2017 Gartner Cool Vendor

Gartner names Relay in research that provides application leaders and customer service business buyers with a view of five Cool Vendors that bring innovation to the customer service and support space.Read more.

Our End-to-End Solution

Invitation

Collect mobile numbers and consent; activate your connections

Customer Feed™

Send SMS notifications and engage customers with an ongoing feed

CX Builder™

Quickly create and manage automated, guided customer experiences

Integration Suite

Easily integrate with your existing suite of customer engagement tools

Purpose-built for business

Relay is more than just the ideal channel for today's digital customer. We get you connected too. Our highly effective invitation methods increase the number of customers you can reach, accelerating your shift to digital. And our robust reporting shows a real time view of your program's success.

Multidevice

SELECT CASE STUDY

Healthcare

SELECT CASE STUDY

Citizens Bank
Best Places to Work Loyalty360 Healthcare Marketing Impact Award PACT Finovate 2018 TechCrunch PBJ Tech Disruptor ThinkFest Celent Model Bank Innovation Award