Better Journeys. Better Customers.
Introducing the Business Feed Platform.
The business feed is a new, personalized B2C channel that offers the rich usability and familiarity of scrolling feeds with the timeliness of text.
Personalized feeds are the dominant format for consuming content on mobile devices. That’s why Relay pioneered scrolling feeds for B2C relationships.
By delivering exactly what customers need, when they need it, in a format they’re comfortable with, Relay delivers higher conversion and engagement compared to traditional outreach channels.
Personalized feeds are the dominant format for consuming content on mobile devices. That’s why Relay pioneered scrolling feeds for B2C relationships.
By delivering exactly what customers need, when they need it, in a format they’re comfortable with, Relay delivers higher conversion and engagement compared to traditional outreach channels.
Personalized feeds are the dominant format for consuming content on mobile devices. That’s why Relay pioneered scrolling feeds for B2C relationships.
By delivering exactly what customers need, when they need it, in a format they’re comfortable with, Relay delivers higher conversion and engagement compared to traditional outreach channels.
Personalized feeds are the dominant format for consuming content on mobile devices. That’s why Relay pioneered scrolling feeds for B2C relationships.
By delivering exactly what customers need, when they need it, in a format they’re comfortable with, Relay delivers higher conversion and engagement compared to traditional outreach channels.
For Relay, SMS is just the beginning.
Timely SMS invitations delivered at the right points in your customers’ journey connect customers to their own personalized, secure feeds of curated content and tools. No log in. No download required.
Our solution is always secure, HIPAA and TCPA compliant, enabling you to share relevant customer information without friction.
For Relay, SMS is just the beginning.
Timely SMS invitations delivered at the right points in your customers’ journey connect customers to their own personalized, secure feeds of curated content and tools. No log in. No download required.
Our solution is always secure, HIPAA and TCPA compliant, enabling you to share relevant customer information without friction.
Once in the feed, customers will have a variety of ways to engage with personalized content and take next steps.
Multimedia content, action buttons, forms, e-signature, two-way chat, and more. All within each customer’s feed, making it easier than ever for your business to guide customers to take action and drive desired outcomes.
Once in the feed, customers will have a variety of ways to engage with personalized content and take next steps.
Multimedia content, action buttons, forms, e-signature, two-way chat, and more. All within each customer’s feed, making it easier than ever for your business to guide customers to take action and drive desired outcomes.
Relay Helps Others Like You
SUPERCHARGE CONVERSIONS
Feeds get more eyes on your existing content than apps, portals, email, or other traditional channels.
Learn About Relay Network
Watch this short explainer video about Relay
Enterprise-Grade
Compliance & Security
Compliance & Security
USES FOR FEED TECHNOLOGY
- Onboard your new customers
- Fund new accounts
- Activate new cards
- Get customer to download your app
- Drive engagement in your digital services
- Educate on your benefits, loyalty & rewards
- Provide financial education
- Highlight your other products
USES FOR FEED TECHNOLOGY
- Onboard your new customers
- Fund new accounts
- Activate new cards
- Get customer to download your app
- Drive engagement in your digital services
- Educate on your benefits, loyalty & rewards
- Provide financial education
- Highlight your other products
USES FOR FEED TECHNOLOGY
- Onboard your new customers
- Fund new accounts
- Activate new cards
- Get customer to download your app
- Drive engagement in your digital services
- Educate on your benefits, loyalty & rewards
- Provide financial education
- Highlight your other products
USES FOR FEED TECHNOLOGY
- Onboard your new customers
- Fund new accounts
- Activate new cards
- Get customer to download your app
- Drive engagement in your digital services
- Educate on your benefits, loyalty & rewards
- Provide financial education
- Highlight your other products
USES FOR FEED TECHNOLOGY
- Onboard your new members
- Educate disease state populations
- Collect e-signatures for HIPAA and PHI consent
- Send explanation of benefits
- Increase health risk assessment completions
- Drive primary care physician selection
- Promote downloads of your app
- Prompt members to set up and register for your portal
USES FOR FEED TECHNOLOGY
- Onboard your new members
- Educate disease state populations
- Collect e-signatures for HIPAA and PHI consent
- Send explanation of benefits
- Increase health risk assessment completions
- Drive primary care physician selection
- Promote downloads of your app
- Prompt members to set up and register for your portal
Membership Associations
Uses for feed technology
- Onboard new members
- Drive renewals
- Promote your offers and services
- Capture up-to-date credit card information
- Send renewal communications
- Encourage autopay and bill pay options
- Establish a better digital connection
Uses for feed technology
- Onboard new members
- Drive renewals
- Promote your offers and services
- Capture up-to-date credit card information
- Send renewal communications
- Encourage autopay and bill pay options
- Establish a better digital connection
Feeds Outperform
Email
One regional bank saw 10x more engagement with Relay Feeds as compared to email
Feeds Augment
Portals
A leading health payer saw a 800% increase in traffic to the member portal
Feeds Drive
Mobile
One retail bank experienced 5x increase in app downloads by promoting their app using Relay Feeds
Banks and Credit Unions
Drive Deposits, Spend, and Loyalty
Relay clients in banking have seen..
46% lift in account funding
39% increase in direct deposits
12% increase in pull-through for HELOC apps
30% lift in CTRs during account activation
46% increase in mobile deposits
Banks and Credit Unions
Drive Deposits, Spend, and Loyalty
Relay clients in banking have seen..
46% lift in account funding
39% increase in direct deposits
12% increase in pull-through for HELOC apps
30% lift in CTRs during account activation
46% increase in mobile deposits
Healthcare Organizations
Drive Quality Healthcare
Relay clients in healthcare have seen..
42% lift in medication compliance
45% increase in calls to health coaches
14% reduction in non-emergent emergency room visits
35% increase in action rates for flu care
11% increase in preventative screenings
21% lift in telehealth adoption
Membership associations
Drive Renewals & Digital Connections
Member associations using Relay have seen..
29% reduction in credit card declines
30% increase in direct mail costs
17% increase in renewals
30% reduction in win-back expense