HIGH-IMPACT COMMUNICATIONS THAT PUT YOUR CUSTOMERS ON A PATH TO GET STUFF DONE

When you connect with your customers on your own space it’s easier to conduct business. You know them, they know you. No more tiresome re-authentication, no more "let me transfer you to another department", no more “who am I speaking with?” Relay enables engagements by giving you the most effective way to reach your customers, and your customers the quickest path to take action.

YOUR OWN SPACE

EVERYTHING IS EASIER

Why communicate on someone else’s channel when you could communicate on your own? Imagine how much better everything is when every customer is known and information just flows.

AAA Mid-Atlantic Wire

ACTIONABLE MESSAGES

THE BRIDGE TO YOUR CONTENT

Relay is communications wrapped around transactions. Rather than waiting for your customers to come and get content, we put your customers on a path to quickly get stuff done.

Independence Blue Cross Wire

THE NETWORK

A CLOSER CONNECTION

Because Relay is built on a network, customers can have one-to-one engagements all the way down to individuals in your business. Your partners and affiliates can join your network too.

Independence Blue Cross Wire

RELAY MESSENGER

COMMUNICATE, NATURALLY

Relay brings the ease and simplicity of communication in our personal lives to the customer relationship. Personal, contextual, and readily accessible, Relay Messenger makes having a conversation with a customer just like chatting with an old friend.

Travel Leaders Wire

SMARTLINK™ NOTIFICATIONS

SO MUCH MORE THAN TEXT

Relay uses smart texts to notify customers when you send a message. We only ask for the bare minimum to get them validated and verified. Unlike other channels, all the hurdles are gone.

Citizens Bank Wire

RELAY GIVES YOU ALL THE TOOLS TO CONNECT, MESSAGE, AND MEASURE

CONNECTION ENGINE

ONBOARD EVERY CUSTOMER

Relay maximizes your customer connectivity with our highly effective onboarding methods. We turn your existing customer touch points like your customer service calls, website, and ID cards into connections on Relay.

Relay Client Portal

FLEXIBLE MESSAGING

PLAYS WELL WITH OTHERS

Relay offers flexible ways to communicate with your customers that work with the systems and processes you already have in place. And you can always use our Communication Portal to send messages and measure results in real-time.

Relay Client Portal

ACTIONABLE PUSH MESSAGING

PLAYS WELL WITH OTHERS

Relay offers flexible ways to communicate with your customers that work with the systems and processes you already have in place. And you can always use our Communication Portal to send messages and measure results in real-time.

RELAY MESSENGER

TWO-WAY CHAT WITH OOMPH

Relay Messenger isn’t your every day chat. It has smarts so messages get routed to the right person, and unlike session-based applications, our conversation threads live on forever.

Relay Client Portal

REPORTING + ANALYTICS

DATA IS BEAUTIFUL

With customizable metrics and up-to-the-minute analytics, it’s never been easier to manage and report on your most important initiatives. Track your campaigns, view message interaction statistics, and more all from one all-inclusive place.

Relay Client Portal

REPORTING + ANALYTICS

DATA IS BEAUTIFUL

With customizable metrics and up-to-the-minute analytics, it’s never been easier to manage and report on your most important initiatives. Track your campaigns, view message interaction statistics, and more all from one all-inclusive place.

SO WHAT ARE YOU
WAITING FOR?