Businesses will transform their customer relationships simply by changing the way they communicate.
The foundation for every great relationship is communication and the customer relationship is no different. The old ways of communicating don't cut it anymore. When was the last time you had a great customer experience that started with a piece of mail? It's just too hard to get stuff done.
Businesses and customers need an entirely new way to interact and it needs to be smart, easy, and familiar. It needs to feel more like a connection and less like a transaction.
Relay is the new model for customer communications.