SECURE CUSTOMER MESSAGING SOLUTIONS FOR BANKING

Accelerate your digital transformation, increase customer lifetime value, and improve loyalty on your own secure communication platform. Relay offers financial services companies a new mobile messaging solution for highly effective digital interactions with customers.

Financial services messaging

INCREASE CUSTOMER LIFETIME VALUE

Deliver actionable and secure messages that drive revenue and engagement with banking customers.

IMPROVE EARLY ONBOARDING

Create a lasting, digital connection the moment you gain a new customer, and maximize education, utilization, and digital adoption within the first 30 days.

ACCELERATE DIGITAL TRANSFORMATION

Drive rapid mobile adoption with your entire customer base, creating the foundation for a lifelong digital customer relationship.

SEE CITIZENS BANK AND RELAY CASE STUDY →

"Citizens Bank now has an unprecedented ability to communicate 'mobilly' with its customers. It's the only solution that gives us our own secure, digital space to communicate 1-to-1 with every customer."

MK FIORILLE, HEAD OF UNSECURED LENDING

THE VALUE IN BANKING

⁃ Improve the customer experience and brand loyalty

⁃ Provide an enhanced welcome and onboarding experience

⁃ Drive utilization, deposits, and spend

⁃ Increase participation in your paperless and ACH offerings

⁃ Remain fully compliant with changing regulations

⁃ Simplify complex interactions like application pull-through

1

Decrease in

APPLICATION COMPLETION TIME

-40%
2

Increase in

DIGITAL USER ADOPTION

+88%
3

Increase in

APPLICATION PULL-THROUGH

+10%

High-value journeys for KPI achievement in banking

Relay gives you the tools to deliver digital, personalized experiences for all of your customer lifecycle events

ONBOARDING

CROSS-SELL, UP-SELL

PAPERLESS

FRAUD NOTICES

OVERDRAFT NOTICES

REWARDS

APPLICATION PULL-THROUGH

LOYALTY

CARD RE-ISSUANCE

PURCHASE CONFIRMATIONS

SCHEDULING

DIGITAL TOOL ADOPTION

BILL PAY

REMINDERS

PRODUCT EDUCATION

Recognized by

Celent Model Bank American Banker WSJ Forbes The Financial Brand
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