Zoot Enterprises and Relay Network have signed an agreement which will see Zoot clients gain access to Relay’s mobile customer communication platform. Those clients in financial services, merchant services, telecommunications, insurance and healthcare […]
Relay Network Launches Branded Messages to Bring Related Customer Communications Together for More Streamlined Experiences
Branded Messages Increases Engagement, Simplifies Communications for Brands and Customers Today, Relay Network, the mobile customer communications platform for guided experiences, launched Branded Messages. This new feature enables multiple related businesses […]
Relay Designated a 2017 Gartner Cool Vendor in CRM Customer Service and Support
Leading Analyst Firm Selects Innovative, Impactful, and Intriguing Vendors in the Customer Service and Support Report Relay Network, the company taking the guesswork out of customer service, today announced that […]
Rhode Island Health Insurer To Help Members Manage Healthcare with Secure Messaging
One of the largest health insurers in Rhode Island with more than 450,000 members now offers secure mobile messaging to better connect members with the healthcare information and services they […]
Relay CEO Joins Inc. Uncensored Podcast for “Exit Interview”
In their weekly “Exit Interview” segment, the team from the popular tech and business focused Inc. Uncensored podcast interviewed Relay CEO and co-founder Matt Gillin about how he started Ecount […]
The Channels More Customers Want For Communication
For businesses to create loyal customers in today’s convenience-driven battleground, they need a more efficient way to direct customers to suggested solutions, tools and actions throughout the customer journey. A […]
Why Convenience is Key for Winning Customer Loyalty
Rewards are mandatory in loyalty program success, but according to one expert, convenience may be just as necessary. In fact, 8 in 10 shoppers say they’ll switch brands after a […]
Relay Network Finds New Ways to Engage Patients on Smartphones
As consumers’ reliance on mobile devices to interact with healthcare providers increases, they want the personalized user experiences they are accustomed to from other mobile interactions when using their smartphone […]
Relay Network Announces Rapid Growth in Number of Americans Using its Platform to Connect with Health Insurance Providers
Today Relay Network, a customer communications software provider, announced that its connected consumers in healthcare grew over 200 percent from 2015 to 2016. Research shows that the vast majority of […]
Transform Your Marketing Approach and Gain a Customer for Life
At a critical moment in my junior year of college, I was rushing to print an assignment on a deadline when my HP ink cartridge broke. Even though the issue […]